Companies to join forces to help enterprises accelerate customer engagement
CHICAGO, IL & SAN MATEO, CA — Oct. 12, 2020 — Cereblis and Freshworks are pleased to announce they have entered into a strategic collaboration, combining Cereblis’s deep industry expertise in consulting services with Freshworks’ world-class customer engagement solutions.
This collaboration marks the beginning of a transformation which will enable Cereblis to bring in new clients and showcase Freshworks’ tools and technologies as a part of the Cereblis consultancy offering.
Additionally, Cereblis will become a part of Freshworks’ partner ecosystem, a network of partnerships that provides proprietary access to tools, technologies, and delivery capabilities.
By partnering Cereblis’ consultants with Freshworks’ technology capabilities, this collaboration marks a step toward the future of consulting; accelerating digital transformation for clients with industry knowledge and technology to drive business growth.
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About Cereblis, LLC
Through a shared passion and commitment to delivering exceptional customer experiences, deep industry expertise, and a bold vision, our consulting services company was formed by industry thought leaders who have more than 20+ years of experience in advising and leading complex digital transformations for global customers.
We enable companies to take advantage of innovation in tech by onboarding new ways of working and delivering projects by advising, implementing, and optimizing digital solutions. Learn more at https://www.cereblis.com/ and follow us on LinkedIn to stay up to date.
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues. The company’s products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, Freshmarketer and Freshrelease. Founded in October 2010, Freshworks Inc., is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks’ headquarters are located in San Mateo, California, with global offices in India, UK, Australia and Germany. The company’s cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco.